Frequently Asked Questions

We're here to help, if you still have a question then please contact us at


Our lead time varies by season. If you're in need of a rush order, please let us know and we'll do our best to accommodate you! There are certain situations with regard to custom orders and government lockdowns that sometimes extends this timeline. If this is the case we'll be in touch! Please note we are very busy around holidays and this is not always possible! 

Great question! Purchase the sign from our Custom Sign page. Please leave as much detail as possible in the checkout notes. We'll email you requesting additional details and then send you some design mock ups for approval. 

All signs are framed using knotty pine! Each sign is made with care and precision. I hand pick all materials to ensure it is of the highest quality. However, due to the nature of the materials, each sign is unique and will vary (knots, stain colour etc.)

Yes! Please feel free to send us an email! We're happy to do our best accommodate you in any way that we can. Send us an email to


At this time, we're not accepting returns. All products are final sale. If your product was damaged during delivery or you have any concerns, please email us at


We currently only ship to Canada and the United States! If you're interested in International shipping, we're happy to try and accommodate you the best that we can. Please email and we'll do our best!

Yes! We are located in Burlington, ON Canada.